Refund Policy

Last updated: October 26, 2026

Cancellations

You may cancel an order for a full refund before the fundraiser's order deadline by contacting us at tammy@wendys-flowers.com or 610-367-2677 with your order number. After the deadline, plants are ordered and grown for your group, so orders can no longer be cancelled.

Plant quality

We want you to be happy with your plants. If an item is damaged or not in good condition at pickup or delivery, let us know within 7 days with your order number (a photo helps). We will replace the item or issue a refund for it.

Missed pickups

Orders not collected during the scheduled pickup are not eligible for a refund, but please contact us and we will do our best to help.

Vouchers and gift cards

Unused vouchers and gift cards may be refunded within 30 days of purchase. Redeemed or partially redeemed vouchers are not refundable.

How refunds are issued

Approved refunds are returned to the original payment method. Card refunds typically appear within 5–10 business days, depending on your bank.

Contact

For any refund question, contact Wendys Flowers at tammy@wendys-flowers.com or 610-367-2677.